https://help.hdontap.com/Live streaming knowledge base, tutorials and toolsen-us https://help.hdontap.com/device-online-offline-status/https://help.hdontap.com/device-online-offline-status/Fri, 30 Oct 2026 00:00:00 GMTLearn what the green and red status icons mean on the Devices and Streaming pages of the HDOnTap Portal, and what to do if a camera is offline. https://help.hdontap.com/dynamic-dns/https://help.hdontap.com/dynamic-dns/Fri, 30 Oct 2026 00:00:00 GMTHow HDOnTap uses dynamic DNS through DynDNS to keep reaching your cameras when your site doesn't have a static public IP address. https://help.hdontap.com/eagle-activity-tracker/https://help.hdontap.com/eagle-activity-tracker/Fri, 30 Oct 2026 00:00:00 GMTSee if an eagle is at the nest right now, watch every visit from the past month and label what the eagles are doing with the Activity tab on our eagle cams. https://help.hdontap.com/offline-alerts/https://help.hdontap.com/offline-alerts/Fri, 30 Oct 2026 00:00:00 GMTGet an email when a camera or device goes offline. Add alert contacts in your Portal profile, then set up monitoring for each device. https://help.hdontap.com/x-clear-enclosure-care/https://help.hdontap.com/x-clear-enclosure-care/Fri, 30 Oct 2026 00:00:00 GMTKeep your X|Clear enclosure working well. Adjust the wiper blade, wash at least every 7 days, refill the fluid and know when to replace the blade. https://help.hdontap.com/hdontap-share-rewards/https://help.hdontap.com/hdontap-share-rewards/Fri, 23 Oct 2026 00:00:00 GMTEarn points by sharing HDOnTap.com live streams and snapshots, track them in the Rewards Dashboard and redeem them for Premium Access and HDOnTap merchandise. https://help.hdontap.com/chrome-remote-desktop-support/https://help.hdontap.com/chrome-remote-desktop-support/Fri, 23 Oct 2026 00:00:00 GMTInstall Google's free Chrome Remote Desktop and share a one-time access code so HDOnTap support can help set up port forwarding on your router. https://help.hdontap.com/hdontap-studio-controls/https://help.hdontap.com/hdontap-studio-controls/Fri, 23 Oct 2026 00:00:00 GMTUse HDOnTap Studio Controls to stream and steer your cameras, run presets and patrol tours, take snapshots, chat with operators and book operator time. https://help.hdontap.com/how-to-use-hdontap-chat/https://help.hdontap.com/how-to-use-hdontap-chat/Fri, 23 Oct 2026 00:00:00 GMTA complete guide to chat and comments on HDOnTap.com live cams, with replies, likes, notifications, appearance settings, pop-out chat, muting and reporting. https://help.hdontap.com/stream-stats/https://help.hdontap.com/stream-stats/Thu, 09 Apr 2026 00:00:00 GMTThe Stream Stats feature in the HDOnTap Portal provides monthly analytics reports for your live streams. https://help.hdontap.com/how-to-view-and-download-recordings/https://help.hdontap.com/how-to-view-and-download-recordings/Tue, 10 Mar 2026 00:00:00 GMTLearn how to log in to the HDOnTap Recording System, start and stop recordings, adjust settings, review logs and view or download your recordings. https://help.hdontap.com/rj45-panel-mount/https://help.hdontap.com/rj45-panel-mount/Fri, 30 Oct 2026 00:00:00 GMTStep-by-step instructions for connecting and disconnecting an RJ45 cable on a panel mount jack while keeping the connection secure and waterproof. https://help.hdontap.com/a-stream-is-down/https://help.hdontap.com/a-stream-is-down/Fri, 30 Oct 2026 00:00:00 GMTWe occasionally experience issues with live cams for a wide variety of reasons. https://help.hdontap.com/audio-issues/https://help.hdontap.com/audio-issues/Fri, 15 Mar 2024 00:00:00 GMTWhile we do provide audio where available, many of our live streams are video only. https://help.hdontap.com/network-setup/https://help.hdontap.com/network-setup/Fri, 30 Oct 2026 00:00:00 GMTTo set up your camera with the HDOnTap network, you need your router’s public IP address, mapped camera ports and a camera administrator login. https://help.hdontap.com/portal-overview/https://help.hdontap.com/portal-overview/Thu, 14 Mar 2024 00:00:00 GMTWelcome to the HDOnTap family of broadcasters! This five-minute video gives you a tour of the HDOnTap Portal and shows you how to get support. https://help.hdontap.com/stream-buffering/https://help.hdontap.com/stream-buffering/Fri, 23 Oct 2026 00:00:00 GMTBuffering can occur for a number of reasons when viewing a live stream. https://help.hdontap.com/hdontap-billing/https://help.hdontap.com/hdontap-billing/Fri, 23 Oct 2026 00:00:00 GMTWelcome to the HDOnTap family of broadcasters! Here is everything you need to know about billing for your HDOnTap service. https://help.hdontap.com/hdontap-quickstart-checklist/https://help.hdontap.com/hdontap-quickstart-checklist/Thu, 14 Mar 2024 00:00:00 GMTWelcome to the HDOnTap family of broadcasters! This quickstart checklist will help you make the most of your live streaming video right out of the gate. https://help.hdontap.com/how-to-take-a-snapshot/https://help.hdontap.com/how-to-take-a-snapshot/Fri, 23 Oct 2026 00:00:00 GMTCapture a still image of any HDOnTap.com live cam, then save it to the galleries, download it, post it to chat and share it to earn rewards. https://help.hdontap.com/letterboxing-and-pillarboxing/https://help.hdontap.com/letterboxing-and-pillarboxing/Thu, 14 Mar 2024 00:00:00 GMTLetterboxing occurs when the width is too large for the 16:9 aspect ratio; pillarboxing occurs when the height is too large. https://help.hdontap.com/watching-android/https://help.hdontap.com/watching-android/Fri, 23 Oct 2026 00:00:00 GMTWatch HDOnTap live cams on an Android phone or tablet with no app needed, plus step-by-step fixes, including how to clear your browser cache in Chrome. https://help.hdontap.com/watching-applemobile/https://help.hdontap.com/watching-applemobile/Fri, 23 Oct 2026 00:00:00 GMTWatch HDOnTap live cams on an iPhone or iPad with no app or download needed, plus step-by-step fixes, including how to clear your cache in Safari and Chrome. https://help.hdontap.com/knowledge-base-port-forwarding/https://help.hdontap.com/knowledge-base-port-forwarding/Fri, 23 Oct 2026 00:00:00 GMTLearn what port forwarding is, why it is required and the basics of setting it up in your router so HDOnTap can reach your webcam. https://help.hdontap.com/add-the-player-to-a-website/https://help.hdontap.com/add-the-player-to-a-website/Fri, 23 Oct 2026 00:00:00 GMTOnce your camera is online, add one line of HTML code to your website to display your live stream. Here is how to get the iFrame embed code and add it.